Frequently Asked Questions
Certainly, while the product image is a close representation, please keep in mind that computer screens are calibrated differently and may display colors with slight variations. Custom items will be produced based on the artwork and specifications you provide, so always double-check your selections.
You can view your sales receipt in the "Orders" section of your account profile on our website. Simply log in and navigate to this section to find detailed information about your past and current orders.
Due to the custom nature of our products, we do not accept returns on custom items. However, if there is an issue due to our printing process, we are committed to making it right with a reprint. For any concerns, please contact our customer service team within 30 days of receiving your merchandise to discuss your options.
Standard orders are typically completed within 3-5 business days. However, if you're in a time crunch, we do offer rush services to expedite the process. You'll receive an estimated shipping date during the order placement, and tracking information will be provided once your order is on its way. For the most up-to-date information, you can check the "Orders" section in your account profile.
All our orders are shipped from our trusted partner logistics provider, "FBA Prep Logistics." During the checkout process, you'll be able to select your preferred shipping destination, whether it's domestic or international. If you have any specific shipping needs or questions, don't hesitate to reach out to our customer service team for guidance.